Privacy Policy

 

TPN Privacy Policy Current as of April 30, 2025

The Pilot Network values the trust you place in us when you use thepilotnetwork.com and the TPN Go mobile application or tools. This Privacy Policy describes our collection, use, and disclosure of your information and applies to our Websites that link to it, regardless of how you access or use them, including through mobile devices.

If you do not agree to the terms of the Privacy Policy, please do not use our Websites or Apps. We may make changes to the Privacy Policy from time to time. We will post any changes to our Websites following the posting of any changes will mean you accept those changes.

Information We Collect About You

We collect process and retain very basic information from you and any devices you may use when you access websites or use our services, register for an account with us provide us information from your phone, update and add information on your account, participate in community discussions chats, or other correspondences. Specific information collected depends on your use of the websites as described:

Information You Give Us: We receive and store information you enter on our websites and apps, or send us in any other way. This generally including your name, physical address, phone number, email address, and payment information.

Information About Your Interaction With Our Websites and Apps: We collect information about your interactions with our Website and Apps, such as the purchases you make, or the pages you visit.

Information We Automatically Collect: We receive and store certain types of information when you interact with us or our Websites and Apps. Our Websites and Apps use “cookies”, and tagging and technologies that allow us to review site usage. This information includes computer and connection information such as statistics on your account, traffic to and from our websites and apps, referral URL, your IP address, and device identifiers.

Location Information: We may receive information about your location and you mobile device, including a unique identifier for your device to allow for functionality of the TPN Go app.

Information From Social Media and Other Sites: When you interact with our websites or services on a social media platform, we may collect the personal information that you make available to us on that page, or put in your account ID or username if you choose to log into your TPN account with or through a social networking service. The Pilot Network and that service may share limited information about you and your activities.

Information From Other Sources: We may supplement the personal information we collect with information from third parties and add it to your account information. Information from third parties may inclued, but is not limited to, demographic information that is publicly available, additional contact information, group affiliations, occupational information, and educational background.

How We Use Your Information

We use your information to help us personalize and continually improve your experience on the TPN Websites and Apps, including fulfilling your orders and requests for information, analyzing and compiling trends and statistics, and communication with you, and communication with Aviation recruiters. For information about how to manage your information and the choices you have, see how to limit the use of your information below.

Generals Uses.

We may use your information to:

  • Provide, maintain, and improve the Websites and Apps for internal or other business purposes;
  • Fulfill requests for information;
  • Provide, produce, and ship the products that you order or the services you request;
  • Provide customer support;
  • Track and evaluate the use of the Websites and Apps;
  • Communicate with you about your Customer Account, Content Owner Account, profile or transactions with us, Changes to our policies or terms;
  • Send you information about features and enhancements on our to our Websites and Apps;
  • Send you newsletters or other relevant materials;
  • Send you offers, promotions, or other communications about our products and services, including special or promotional events, including services, products, or events for which we collaborate or co-offer with a third party;
  • Detect, investigate, and precent activities that may violate our policies or be fraudulent or illegal;
  • Optimize or improve our products, services and operations; and Perform statistical, demographic, and marketing analyses of users of the Websites and their viewing patterns.
  • We may use the information from one portion of the Websites or Apps on other portions of the Websites or Apps into a single record. We may also use or combine information that we collect offline or we collect or receive from third-party sources from many reasons, including to enhance, expand, and check the accuracy of our records.

How We Share Your Information With Others:

We do not sell your information. We may include your demographic and occupational information with airline and aviation industry recruiters. This is only available within TPN Websites and Apps and is not downloaded, packaged and delivered to any third party. 

How Can You Opt Out:

Upon request, we will delete your information and accounts from our servers and current data stores. This will require that you discontinue all use of TPN Websites and Apps. A request to have your data removed and deleted from our systems can be sent to: heyguys@thepilotnetwork.com

Questions or Report a Problem:

A request to ask a question, or report a problem can be sent to: heyguys@thepilotnetwork.com